The Council commissioned Craig Charney to write a report on attitudes towards the
United States in the Islamic world. Charney Research conducted focus group interviews in
Morocco, Egypt, and Indonesia. The goal of the focus group work was to learn what educated
Muslims thought about their own countries and the United States, as well as to learn how
the United States can better communicate with people in those lands.
The results of these focus groups formed the basis for the Council Special Report,
A New Beginning: Strategies for a More Fruitful Dialogue with the Muslim World.
The report has already had a measurable effect on policymakers and the private sector in
beginning to achieve the objective of creating a new dialogue with the Muslim world.
The Council was very pleased with the quality of the work that Charney did. They
delivered the report on time and on budget. They were quick to incorporate in the final
report the revisions suggested by Council officials. The final product made a real contribution
to the debate over public diplomacy. We do not hesitate to recommend Charney to you.
Charney Research was hired by the Economic Development Institute of the World Bank
to conduct an opinion research project in Romania. The project was a part of a program of
communications training and support that the World Bank was providing to the recently elected
Despite the atmosphere of some confusion because of organizational changes and internal
conflict within the Romanian government, Mr. Charney carried out the work on schedule and
delivered a set of results that provided the basis for a more strategic approach to communicating
the country's reform program to the public. He kept the Bank team well informed throughout
the process, worked well with the local firm, and put together a professional and informative
presentation to the Prime Minister at the conclusion.
Experience in other transitional countries, as well as in
the U.S., make Charney Research a highly expert resource in the
field of opinion research and communications.
The Asia Foundation collaborated with Charney Research on two separate survey research
projects to support our election program in Indonesia. On each occasion, we were extremely
satisfied with the quality of research conducted, and we have every intention of working
again with Charney Research on similar projects in the future.
Our initial survey was one of the first truly national surveys ever conducted in
Indonesia. Charney Research developed a questionnaire for the survey based on sound science
and extensive research which succeeded in accurately measuring attitudes and knowledge about
the election process. The results of the survey allowed donors, NGOs , and the government
officials to accurately identify and target the specific voter education needs of the electorate.
In the past, designing and measuring the actual impact of
democracy programs has been somewhat hit or miss. We believe that
Charney Research is in the forefront of a new effort to use survey
research to improve democracy programming, and can wholeheartedly
recommend their services to anyone working in this field.
Dr. Craig Charney, Principal of Charney Research, is providing technical assistance
to the government of Poland under the US Agency for International Development’s Assistance
with Strategic Communications for Social Sector Reform (PolCom) project. Dr. Charney has
performed all tasks and activities under his PolCom assignment in an excellent and timely
fashion. Feedback on Dr. Charney’s performance from USAID/Warsaw and the Prime Minister’s
Chancellery and the Minister of Health has also been excellent.
“Dr. Charney has a proven track record of working with elected and appointed officials
at the highest levels to motivate and gain consensus on what has been a complex, challenging,
often controversial public opinion research project. He has been responsive to client needs
and has made numerous trips to Poland to share his research knowledge and techniques in
a hands-on fashion with counterparts.
“We unhesitatingly recommend Charney Research for public opinion research work.”